fn88 Privacy Policy — How Your Information Is Protected

Last Updated: January 2026

This privacy policy applies to all services on the fn88 platform. Please read this policy carefully before using our website. If you do not agree to this policy, please stop using the service.

fn88 places the highest importance on the privacy of its users. We believe that keeping your personal information secure is our fundamental responsibility. This privacy policy explains in detail what types of information we collect, why we collect it, how we store and use it, and what measures we take to protect your information. fn88 uses full SSL encryption technology to keep every transaction and piece of information secure.

1

What Information We Collect

Personal Identity Information

When you register or create an account at fn88, we may collect the following information:

Full name and date of birth (for age verification — only for those aged 21 or above)
Email address and mobile number
Residential address
National ID (NID) or passport details (when identity verification is required)

Financial Information

To ensure secure financial transactions, fn88 processes the following information:

Mobile banking account details (bKash, Nagad, Rocket, Upay)
Bank account details (for bank transfers)
Deposit and withdrawal history
Transaction amounts and dates

We never store your full mobile banking PIN or bank password.

Technical and Usage Information

When you use our platform, certain technical information is collected automatically:

IP address and device type
Browser and operating system information
Page visit times and duration
Gaming activity and preference patterns
Cookies and session data (more details below)

2

Purpose of Data Collection

Service Delivery and Operations

fn88 primarily uses your information for the following purposes:

To create, verify, and manage your account
To process financial transactions (deposits and withdrawals)
To manage bonuses and promotions (such as the 200% welcome bonus)
To administer the VIP program and cashback benefits
To provide customer support (via live chat and email)

Security and Compliance

To detect and prevent fraudulent activity
To verify age (only users aged 21+ are permitted)
To ensure financial security and prevent money laundering
To support the implementation of responsible gaming policies
To resolve disputes and address account-related issues

Improvement and Personalization

To improve our services and user experience
To recommend games based on your preferences
To send relevant promotional information (subject to your consent)
To resolve technical issues on the platform

3

Data Storage and Protection

Encryption and Security Technology

fn88 follows the highest industry standards to protect your information. We use:

SSL (Secure Socket Layer) encryption — all data transfers are secured
Advanced firewalls and security systems
Regular security testing and audits
Restricted access controls — only authorized staff can view information

Data Retention Period

We retain your information only for as long as it is needed or legally required:

All relevant information is retained while your account is active
Even after account closure, financial records may be retained for a specified period in accordance with legal obligations
Once no longer needed, data is securely deleted

4

Sharing Information with Third Parties

fn88 never sells or rents your personal information for commercial purposes.

When Information May Be Shared

In limited circumstances, fn88 may share information with specific third parties:

Payment processors: With operators of approved payment methods such as bKash, Nagad, Rocket, Upay, and bank transfers, to complete transactions
Law enforcement agencies: When required by government or legal order
Technology service providers: Trusted technology partners for platform operations (who are bound by strict confidentiality agreements)
Fraud prevention: With verification services to ensure financial security

Every third party is required to comply with privacy standards equivalent to those of fn88.

5

Cookies and Tracking Technology

What Cookies Are and Why They Are Used

Cookies are small data files stored in your browser. fn88 uses cookies for the following reasons:

Essential cookies: To maintain login sessions and ensure security
Functional cookies: To remember your preferences and settings
Analytics cookies: To analyze platform performance

You can control or disable cookies through your browser settings, though some services may not function properly as a result.

6

Your Rights and Controls

Your Rights Regarding Your Information

As a user of the fn88 platform, you have the following rights:

Right of access: You have the right to know what information we hold about you.
Right to rectification: If your information is incorrect or incomplete, you can request that it be corrected.
Right to erasure: In certain circumstances, you can request that your information be deleted.
Right to restriction of processing: In certain cases, you can ask that the use of your information be limited.
Right to portability: You can request your information in a structured format.
Right to object: You can object to your information being used for marketing or other purposes.

To exercise these rights, contact us at: [email protected]

Opting Out of Marketing Communications

If you do not wish to receive promotional messages from fn88, you can:

Change the notification settings in your account
Submit a request directly through live chat
Send an email to [email protected]

Please note that opting out of marketing messages will not stop important account-related messages (such as transaction confirmations).

7

Protection of Minors

Policy for Those Under 21

fn88 strictly prohibits the collection or processing of data from individuals under the age of 21. Our platform is for users aged 21 and above only.

Age verification is mandatory at the time of registration
If it is found that information from a minor has been collected, it will be deleted immediately and the account will be closed
Parents are encouraged to visit our responsible gaming page to help keep minors away from gaming

8

Policy Changes and Updates

How You Will Be Informed of Changes

fn88 may update this privacy policy from time to time. When changes are made:

The "Last Updated" date at the top of the page will change
For significant changes, a notification will be sent to your email or account
Continuing to use the platform after an update will be considered as your acceptance of the revised policy

We therefore recommend reviewing this page regularly.

9

Responsible Gaming and Data

Your Gaming Data and Responsibility

fn88 uses information about your gaming activity to promote responsible gaming:

To identify unusual or high-risk gaming patterns
To suggest that users take a break when needed
To facilitate self-exclusion or deposit limit settings

For more details on this, visit our Responsible Gaming page.

10

Contact and Complaints

Questions or Complaints About Privacy

If you have any questions, concerns, or complaints about this privacy policy, please contact the fn88 support team:

Live chat: Support available 24/7 in Bengali and English
Email: [email protected]

We will try to respond to your query as quickly as possible. fn88 respects your privacy and is always committed to protecting your information.

fn88's Privacy Policy